At 4 Healthy Living Detox, we are committed to protecting the privacy and confidentiality of our clients. This policy outlines how we collect, use, disclose, and safeguard personal information in compliance with applicable privacy laws.

 

1. COLLECTING PERSONAL INFORMATION

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a. We will only collect personal information necessary to fulfill the following purposes:

• To verify identity

• To determine eligibility for treatment programs

• To process insurance verification and claims

• To enroll clients in programs

• To deliver personalized treatment and recovery services

• To ensure a high standard of care

• To comply with legal and regulatory requirements

• To communicate with clients as requested

b. Unless the purpose for collecting personal information is obvious and the individual voluntarily provides it, we will clearly communicate the reason for collection either orally or in writing before or at the time of collection.

c. We collect personal information directly from clients, through healthcare providers, insurance companies, and from website interactions when applicable.

 

2. CONSENT

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a. We will obtain client consent to collect, use, or disclose personal information, except where authorized by law.

b. Consent may be provided explicitly or implied where the purpose of collection, use, or disclosure would be considered reasonable, and the individual voluntarily provides the information.

c. Clients may withdraw their consent at any time, subject to legal or contractual restrictions. Withdrawing consent may impact our ability to provide certain services, and we will inform the client of any potential consequences.

d. Consent may also be implied where a client is notified and given a reasonable opportunity to opt-out of the use of their personal information for marketing, service updates, or other communications, and they do not opt-out.

 

3. USING AND DISCLOSING PERSONAL INFORMATION

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a. We will only use or disclose personal information for the purposes identified at the time of collection, or for a purpose reasonably related to those purposes, such as:

• Contacting clients about treatment programs and services

• Coordinating with healthcare providers to ensure effective treatment

• Processing insurance claims and billing

b. We do not sell or rent personal information to third parties.

c. We will not use or disclose personal information for any additional purposes unless we obtain client consent to do so.

d. Personal information may be disclosed without consent where required by law, including to comply with legal processes, regulatory obligations, or in cases of public health and safety concerns.

 

4. RETAINING PERSONAL INFORMATION

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a. We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by legal, medical, or business regulations.

b. Personal information that is no longer required will be securely destroyed or anonymized.

 

5. ENSURING ACCURACY OF PERSONAL INFORMATION

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a. We make reasonable efforts to ensure that personal information is accurate, complete, and up to date where it is used to make a decision about a client or disclosed to another organization.

b. Clients may request corrections to their personal information if it is inaccurate or incomplete. Requests must be made in writing and provide sufficient details to identify the information to be corrected.

c. If a correction request is refused, we will provide the client with written reasons for the refusal.

 

6. SECURING PERSONAL INFORMATION

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a. We are committed to ensuring the security of personal information in order to protect it from unauthorized access, use, disclosure, or loss.

b. The following security measures will be followed to protect personal information:

• Secure transmission and encryption of data

• Restricted access to sensitive information

• Secure disposal of personal information when no longer required

c. We will continually review and update our security practices as technology and best practices evolve.

 

7. PROVIDING CLIENTS ACCESS TO PERSONAL INFORMATION

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a. Clients have the right to request access to their personal information, subject to certain legal and medical exceptions.

b. Requests must be made in writing and provide sufficient detail to identify the information being requested.

c. Upon request, we will provide details on how personal information has been used and to whom it has been disclosed.

d. We will make the requested information available within a reasonable timeframe or provide written notice if additional time is required.

e. A minimal administrative fee may be charged for providing access to records. Clients will be notified of any fees before proceeding with their request.

f. If a request is denied in full or in part, we will provide written reasons for the refusal and information on available recourse options.

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8. COOKIES AND WEBSITE TRACKING

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a. Our website uses cookies and similar technologies to enhance the user experience, analyze traffic, and improve services.

b. Cookies may collect information such as browser type, IP address, and browsing behavior.

c. Users can disable cookies through their browser settings; however, doing so may impact website functionality.

 

9. OUR TREATMENT PROGRAMS

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At 4 Healthy Living Detox, we provide evidence-based programs tailored to meet the needs of each individual. Our services include:

• Inpatient Detox Services – 24/7 medical supervision in a structured environment

• Aftercare Planning – Comprehensive support to ensure long-term sobriety

• Biohacking for Addiction – Innovative wellness techniques designed to support recovery

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10. CONTACT INFORMATION

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For questions about this policy, or to request access to your personal information, please contact:

4 Healthy Living Detox
4451 La Barca Dr, Tarzana, CA 91356
Phone: 424-444-3553
Email: info@4healthylivingdetox.com

This policy may be updated from time to time, and changes will be reflected on this page.